Thursday, January 30, 2014

Traditions

Woo! It's finally real! These past few days I've simply been drifting along here, with only a Vista Way Housing ID in my wallet, but nothing to actually label me as a Cast Member. Well, after Traditions, that has changed.

Warning: Read at your own risk! If you ever plan to work for the Mouse and want Traditions to be a surprise, stop reading! 

I awoke this morning to the rain coming down and unfortunately, since the windows here are terrible, a freezing room. After taking a razor to Ol' Stubble Mountain, I started to get ready for my Traditions class. For some strange reason, Mr. Disney himself forgot to include "basketball shorts" on the list of acceptable clothing for this mandatory evaluation, so I had to bust out the nice clothes. Ties were optional, but I figured, what better setting for my Mickey tie? (shout-out to Chris' dad for never making me return it after that one dance)

My roommate Josh and I were scheduled for the same class, so we arrived at the bus stop only to find one other person. After a small panic, many CP's came meandering up in their business casual attire, as ready as we were. After a quick bus ride, we arrived at the Disney University. In the lobby I was greeted by this happy guy:


We were split up (bye, Josh) and corralled into a room lined with giant TVs and a plethora of pictures featuring the man himself, Walt Disney. But before we entered the room, the first step towards officially being a Disney CM occurred: we were given our blue CM ID cards! These are our tickets into the park until our Main Entrance Pass is mailed to us, so everybody was super anxious and excited to receive these. I sat at an empty round table which was soon filled with new potential friends and we were again given temporary Disney-style name tag stickers. A CM came to the front of the room and began going through a very boring SafeD video (ya, you guessed it, Disney's version of safety. Almost as corny as UCF's overusage of (K)night) The video gained a moment of credibility only after this CM began to speak in a very monotonous, "I don't really want to be here" tone. Oh no. Are the next four hours going to consist of this?? Looking around the room, I could tell I wasn't the only person thinking this. Luckily for all of us, this CM was soon replaced with two "I'm so happy to be here!" CM's, which woke us up a little. After returning from a quick break, we all found a large box sitting on all of our tables. Yes, this joke was made:


We were instructed to open them together as a table and inside we found pairs of the famous Mickey ears that millions have worn proudly around the parks. There was much rejoicing (and many, many selfies).

For the next two hours we went over the basics of Disney heritage, the present-day company, and what was required of us to be a CM. I must admit, many aspects of it were very hard to pay attention to because so much of it was common sense (don't punch the Guests) but I hung in there. Finally, things got interesting.

After being tricked into thinking we were about to have to stand in front of everybody and act out a scenario, we were instead happily informed that we would be visiting the front lines of it all, Magic Kingdom. After much cheering, we were given some more cool news: we would each be wearing a secret service type earpiece so that we could hear our guide talking to us at all times. Awesome. We all boarded a bus and were soon on our way.

Most of the bus ride was nothing different than I had done before, but things began to get interesting as we drove up the side of Magic Kingdom, the sleek Space Mountain looming nostalgically on our left. Suddenly, we passed through a gate and things began to get....dirty? The perfectly up kept Disney that I have experienced many times before quickly faded into old rusty pipes, machinery that hadn't been touched in years, and small slave children being led into It's a Small World!?!?* I knew the rumors were true! Okay, so there weren't any slave children, but there was a sense of realness that I had only seen once before on the Keys to the Kingdom Tour back in high school. After unloading behind the Storybook Circus section of the park, we began our descent into the main hallway of the Utilidors (the Utilidors are the tunnels that run underneath Magic Kingdom so that CM's/vehicles/garbage can easily be transported without guests seeing).

Although I had already once been in the Utilidors, it was still an awesome journey. We first passed the Mouseketeria (you can figure that one out on your own) and then finally made it into a main section directly underneath Cinderella's castle. As we were waiting against the wall, who else did we see but Cinderella herself, about twenty feet above us on another level. Although she wasn't in full costume, her hair and makeup obviously resembled the famous character. She heard us talking about her and looked down at us. Now, I have heard many mixed things about the princesses backstage, most of them bad, so I was expecting her to show us her fangs and snarl. Instead, she looked right into my eyes and gave me a huge smile. Pretty cool.

After a couple more minutes of navigating the tunnels, we went up a flight of stairs and stood at a pair of huge double doors. I had seen these doors many times before and instantly recognized them as the doors that act as the end of one of the side streets of Main Street USA. Many visits before, I had sat on the other sides of these doors, trying to sneak a quick peek in whenever a CM would go through them, and now I was on the other side of them. Pretty cool.

We went through the doors and were instantly immersed in the music, lights, and smells of Main Street. Our group was pretty large, so we quickly attracted attention. Two high school kids sat at the nearby table, the exact table I had frequented in the past, and one instantly began filming us with his camera as soon as we came out. We felt like celebrities as the camera and many Guests watched us walk by, leaving behind the backstage reality and entering the fantasy that is Magic Kingdom. Pretty cool.



I don't want to bore you with too many details but we basically walked around the park so that we could get a close up view of how the CM's work using the four Disney Keys (SafeD, Courtesy, Show, and Efficiency). One highlight of the trip was walking by the castle as the nightly stage show was going on, which featured many constantly smiling CM's doing an outstanding job as usual. Soon after, as we were leaving through the Utilidors, we went by these same exact CM's as they were leaving, many with their overdone facial makeup still on, wigs in hand, their smiles left behind on stage. It was surreal.

Finally we made it back to the Disney University. After a couple more videos we were surprised with a visit from the Big Cheese himself, Mickey Mouse! He had brought another box with him and we soon found out that it contained our name tags! Finally, the moment we'd all been waiting for! One by one we went up as our names were called to receive our freshly printed token of legitimacy. Every person received a round of applause and cheering.


After a final farewell, we boarded the buses with our name tags on our shirts, our Mickey ears on our heads, and smiles on our faces. (Uh oh, the Disney corniness is rubbing off on me...)



It was such a unique orientation, one that I can't see many other jobs ever beating, and it certainly got me in the mood for the job. I start training tomorrow morning and I can't wait to wear my name tag proudly!

Thank you to everyone who has followed my experience so far! Sorry about the long posts this week, they will most likely get shorter as I get into the routine.

See ya,

P.W.




*This is a joke. Don't kick me out, Disney. I love you.

Wednesday, January 29, 2014

(B)eating the Kitchen Sink

Hello all! Yesterday was another great day here at the most magical place on Earth! But there's only one thing I need to share with you: The Kitchen Sink.

The Kitchen Sink is a legendary dessert at Beaches and Cream, a restaurant at the Yacht and Beach Club. It takes the old saying "Everything but the kitchen sink" and changes it around to "Everything AND the kitchen sink". Here are the ingredients, which are literally put into a small "kitchen sink".
  • ½ cup fudge topping, warmed
  • ½ cup butterscotch topping, warmed
  • ½ cup peanut butter topping, warmed
  • 1 medium banana, sliced in 1/2 –inch slices
  • 1 cinnamon spice cupcake (2 ½ x 1 ¼-inch), quartered
  • 1 angel food cupcake (3 x 1 ½-inch), quartered
  • 2 4-oz. scoops vanilla ice cream
  • 2 4-oz. scoops chocolate ice cream
  • 2 4-oz. scoops strawberry ice cream
  • 1 4-oz. scoop mint chocolate chip ice cream
  • 1 4-oz. scoop coffee ice cream
  • 3 tablespoons chocolate syrup
  • ¼ cup marshmallow crème
  • ¼ cup strawberry topping
  • ¼ cup pineapple topping
  • 1 14-oz can dairy whipped topping
  • 1 brownie (6-inch x 6-inch), quartered
  • 1 regular-sized (2 ounce) candy bar, quartered
  • 4 chocolate cookies with cream filling
  • 1 tablespoon sliced toasted almonds
  • 1 tablespoon dark and white chocolate shavings
  • 1 tablespoon chocolate cookies with cream filling, crushed
  • 1 tablespoon chopped jellied orange slices (approximately 2 large slices)
  • 1 tablespoon milk chocolate chip morsels
  • 1 tablespoon peanut butter chip morsels
  • 1 tablespoon chocolate sprinkles
  • 1 tablespoon rainbow sprinkles
  • ½ cup drained maraschino cherries

Making the experience all the better, they flip on bright flashing lights in the restaurant as they bring out this colossal dessert! We had to wait half an hour just to get into the restaurant and once we got in, we witnessed around four or five other Kitchen Sink's being presented to other smiling Guests. The menu says that it serves four, but we brought along one more just in case. Every time the lights began to flash, we all would excitedly look around, only to be disappointed when another table received what we believed to be our cherished treat.

                                                         Finally, we got it.



                                                           It was beautiful.


                                                             We finished it all.



It was everything we could have hoped for. We left with full stomachs and a great experience.

See ya,

P.W.

Tuesday, January 28, 2014

Disney College Program: Day One

(I'm posting this today, but I wrote it last night)

Hey, Howdy, Hey! Well, today was crazy! Let me start from the beginning.

I was scheduled to arrive at the Vista Way Welcome Center at 11 a.m. and was instructed not to get there any sooner. Due to the fact that my car might not make it, I left early and safely arrived at around 10:15 only to be told by the smiling, friendly Cast Member to U-turn and come back later. After waiting it out at the nearby Walgreens, I was finally cleared to enter (“Follow the purple signs!”). My previous studies of the DCP check in days on YouTube had shown me infinitely long lines of people sweating in the Florida sun. According to everybody, these were the first friends you would make and the people you would first explore the parks with. What I saw when I arrived was long sections of partitions set up to form a line, but nobody in them. As I approached the building, I began searching for where I was supposed to go and noticed another freshly shaven male doing the same. This was our conversation:

ME:
(pointing)
Hey man, I think we go in over there.

SMOOTH CHEEKED MALE:
(follows)

ME:
So, where are you arriving from?

SMOOTH CHEEKED MALE:
Arizona.

ME:
Wow! Did you fly or drive??

SMOOTH CHEEKED MALE:
Drive.

ME:
Dang, I bet you’re glad to be here!

SMOOTH CHEEKS:
Ya.

ME:
Cool, well I actually just came from Orlando
so it was only like 40 mins…

CHEEKS:
Cool.

So, as you probably already guessed, it didn’t seem like Arizona really wanted a new friend. We arrived at the door, were given temporary nametag stickers (fashioned in the recognizable Disney nametag design) and were ushered inside. Things were just getting started.

I approached a table and a Cast Member asked for my name. BAM! “Patrick, you’re at Animal Kingdom. Stroller rentals,” the CM responded as she slammed a sticker onto my new Program Guide. A role assignment already? I was barely inside! It was interesting to watch this process happen to other CP’s after me, their four month fate being forcefully thrust onto them in the blink of an eye by a Cast Member whose life was completely unaffected by the action. After this shocking moment, I was shooed down the line to where a CM checked me out to make sure I had abided by the Disney Look (Full beards only! Only moustaches that connect! Wait, didn’t Walt only have a little stache?) and was then sent to a table where another shock was thrown my way. BAM! “Vista Way. 3 bedrooms.” Vista Way? My top three (I had ranked my housing preferences before arriving) had included every housing complex BUT Vista Way. Before I could even think about this second fateful decision locking into place, I was again whooshed down the line to another CM who gave me 0.56 seconds to smile for a photo. I again followed the line to a row of…coffee machines?? I was told by this new CM that they were in fact printing out our photo, not forcing us to drink caffeine like many before me had also thought. I had a laugh about this with another new CP in front of me and thought, “This is it. This is the new friend. We are about to swap names, roles, stories, shoe sizes and soon enough we’ll be exploring Epcot together. ‘Remember that time when we met in line,’ he’ll ask me later in our program. ‘Of course’ I’ll giggle as we plummet backwards down the falls of Maelstrom, barely escaping the trolls.” But then our potential friendship was severed in the next destination, an outside patio, as we were each sent separate ways. I joined a table of six females as a CM explained to us that we were to head to Casting at 3:30 later that day. After a couple more room changes like this, I was finally coughed back out into the street, a free tote bag in my hand, and not one friend more than when I had started. This was such an interesting process and a great example of how Disney can work as a well-oiled machine, but sometimes felt like a cold, impersonal journey that could make someone feel like another number in the computer.  

Since I had a couple of hours to kill before Casting, I headed to my new Vista Way apartment. I surprisingly lucked out with a building that sits on a lake (think retention pond with ducks) and is also near the Clubhouse (main hangout spot). I walked in to find two of my new roommates, Ray and Scott, sitting on the couch. After exchanging a couple words with them, they seemed relieved to know that I was “pretty normal”. The apartment has a kitchen, 2 refrigerators, a living room, 3 bedrooms and 2 bathrooms. I soon moved in with Yuri and snagged a bed with a nice “lake” view. After meeting the rest of the roommates (Josh and Ben) we all took a break from unpacking to grab some lunch.



A couple hours later and I was ready for Casting! Ben and I headed out after discovering we had the same time. The bus that we took (buses are the main form of transportation to everywhere!) was led by an ever-smiling CM whose dream, it seemed, was to be a Jungle Cruise skipper due to his many sarcastic jokes that were nothing more than Jungle Cruise joke rip-offs. After the traditional “Everybody scream when we pass through the Disney entrance” we arrived at the Casting Center, an awesome looking building that I had seen many times from I-4. For the first time, I learned that its design was modeled after the Argyle socks that Walt Disney used to wear. Now we’re talking. After spotting the amazing doorknobs that were an exact replica of the Alice in Wonderland doorknob, we were sent into the main Atrium, a beautifully designed room with golden statues of various Disney characters. What followed was very similar to the Welcome Center, being thrust around from room to room getting this and that signed, getting my fingerprints taken, and being assigned for training. I was scheduled for Traditions (the magical orientation that every Disney Cast Member must go through) on Thursday and training on Friday. So, two days of free time (and no I can’t get into the parks yet). Bummer. I was ready to jump into things!

I returned back from Casting exhausted to find all of the roommates hanging out. We decided to go to Downtown Disney for dinner, but I won’t bore you with the details of that. Luckily, I’ve been placed with a great group of guys, and by the end of the day it was as if we had been friends for a long time.

And with that, my first day of the DCP came to an end. It was an exciting day, but one where you are only briefly introduced to that magic that lies ahead and instead find out that your sink already doesn’t work. It was extremely similar to the first day of college. All around you, people are asking, “What role are you?” and making connections through their hometowns. Things are definitely already looking up and I’m really looking forward to getting started.

Until Traditions, see ya.

P.W.


Monday, January 27, 2014

It All Started With a Mouse...

What up! Today I will be venturing over to the most magical of kingdoms to start my career in the Disney College Program. My first big change has already occurred: waking up early. It's been a while since I've seen the sun come up, but I got a decently good view of it as I was walking to my car in the pouring rain early this morning to grab my forgotten shaving cream so that I could begin the daily sacrificial removal of my facial hair (it's already growing back!). I am scheduled to arrive at Vista Way at 11-12am after which I will most likely wait in a line for an extended amount of time. I hear this is where you make your first friends so I'll be hopefully chatting it up (Maybe this is why Disney makes you wait in such a long line??)

Anyways, before I am fully immersed in the experience later today, I thought I would jot down some Expectations so that I could later compare them to some Realities. Here goes:
  • Early mornings
  • New friends
  • A small room
  • Baby faces (we've already got one)
  • An amazing Traditions (this is the orientation that all Cast Members must attend)
  • Nice guests
  • Rude guests
  • Lots of personal park time
  • Lot of professional park time
  • A job in which I can help guests have a more magical day
  • A lot of time riding the shuttles
  • A lot of time waiting for the shuttles
  • Super goofy pool parties
  • Inspiration
  • A promotion??
  • A great experience
So there we go. I've honestly read so many conflicting things about the DCP that I'm just going to have to wait and see what happens. The only consistent thing that I've seen is that almost everybody leaves with a smile on their face.

Shout out to the fam for their support of my decision to extend my college career one semester more. Shout out to Sara for encouraging me to do this. Shout out to the random person on Reddit who unknowingly convinced me to stop what I was doing and apply for the DCP.

Wish me luck and I'll be back later for an update on work location, roommates, and Mickey Mouse.

See ya,

P.W.